RisingERP - Payment Request

Payment Request

A Payment Request serves as a formal solicitation for payment from a Customer concerning a Sales Order or Invoice.

The Payment Request is dispatched through email and includes a link to a Payment Gateway if configured. You can initiate a payment request via a Sales Order or Sales Invoice. Alternatively, a Payment Request can be established against a Purchase Order or Purchase Invoice for internal record-keeping. Subsequently, payments can be efficiently processed in bulk using a Payment Order.

To access Payment Request, navigate to:

Home > Accounting > Accounts Receivable > Payment Request

1. Prerequisites: Before initiating and utilizing a Payment Request, it is recommended to establish the following first:

1. Sales Invoice
2. Purchase Invoice
3. Sales Order
4. Purchase Order

2. How to create a Payment Request: A Payment Request cannot be manually created; it is generated from a Sales/Purchase Order or Invoice.

2.1 Creating Payment Request via Sales Order: Within a Sales Order, click on Create, then select Payment to facilitate an advance payment. For further insights into advance payments, refer to the Advance Payment Entry page.

2.2 Creating Payment Request via Sales Invoice: Within a Sales Invoice, click on Create, then select Payment to initiate a payment against the invoice.

Select the appropriate Payment Gateway Account on the Payment Request for accurate accounts posting. The account head specified on the payment gateway will be utilized to create a Journal Entry.

Note: Invoice/Order currency and 'Payment Gateway Account' currency should be the same.

2.3 Notifying the Customer: Customer notification can be executed from the Payment Request using Print Format. If the customer's contact email is configured, it will be automatically retrieved. If not, you can set an email address in the Payment Request.

2.4 Request Mail: Here is an illustrative example of a request email. The URL is automatically generated if the respective payment integration is set up. For more details on integrations, refer to this page.

2.5 Payment Request without using any Gateway: If you opt not to use any integration or payment gateway and solely intend to dispatch a notification, simply set the Bank Account. Compose the message accordingly with bank details, and the party can then transfer the amount to the provided bank account.